Submit Dog or Cat Insurance Claims, PETCO Sponsored

Make a Claim

  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    PetCare Insurance Programs
    P.O. Box 2150,
    Buffalo, NY 14240-2150

    Phone: 1-888-897-7387
    Fax: 1-866-369-PETS (7387)

    Call Centre Hours
    (Eastern Time)
    8:00am to 12:00am (Mon-Fri)
    10:00am to 8:00pm (Sat)

    Administration Hours
    (Eastern Time)
    9:00am to 9:00pm (Mon-Fri)
The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.

Protect Your Pet Today
I found out about PetCare through a friend in New Jersey. I decided to sign up my 2 Jack Russell Terriers. One day when I was out, 2 year old Patch (who is a real live wire!), got into my briefcase and managed to eat a bottle of Motrin. When I got home, Patch was shaking like a leaf. We rushed him to Emergency, where he was put on intravenous and kept overnight, after that he was kept for three more nights at his regular veterinarians. Thank goodness for PetCare Insurance. Patch was treated right away and my claim was paid quickly too. Both my dogs are insured with PetCare and I am very pleased with the results. I continually tell friends and colleges about PetCare and all it has done for us.

Client: Margaret Mettimano  Pet: Patch, Jack Russell Terrier - 2 years old   Condition: Poisoning
Claim Submitted: $523.20    Claim Paid $471.17